Parking Enforcement & Compliance Professional™

Take 9 hours of on demand courses tailored to the role. And then use that knowledge and pass an assessment.

The knowledge, skills and abilities include:
* MONITOR Safety and security (e.g., patrol, cameras, reporting process, situational awareness) See something say something.
* DOCUMENT collectible/accurate parking citation (e.g., date, time, location)
* PERFORM Emergency procedures by following organizational protocols/policies (e.g., power/system outages, natural or man made disaster, active shooter)
*CONDUCT Enforcement practices (e.g., warning, citations, booting, towing, impounding, LPR)
* RECOGNIZE procedures for due process regarding adjudication and appeals (e.g. photographs, attend in-person, etc.)
* COMMUNICATE organizational mission and service expectations to customers/stakeholders
*APPLY parking management solutions (e.g., PARCS, ALPR, RFID, robotic systems, parking guidance systems, event parking solutions)
* USE smartphone technology (e.g., payment, near-field communications, QR code, parking availability)